On US orders of $70 or more
If the items in your order which qualify for ‘Free Shipping’ total $70 or more, your order ships FREE! Return all items in unused condition. We do not however refund or exchange items once they have been used or marked in any way.
MAINLAND UNITED STATES:
Allow 3-5 working days for most items*. Shipping is free for orders which total $70 or above FOR US Customer. SPECIAL DELIVERY is available for all orders if required at an Additional cost depending on location. Please contact us at firstname.lastname@example.org.
All orders are sent out in plain brown packages with only a return address, thus Undelivered return to 1715 ENDEAVOR DRIVE, WILLIAMSBURG, VA 23185. We strive to use appropriate packaging which are robust to avoid any items being damaged in the mail. We use USPS for standard sized items.
All our packets are unmarked with no indication as to contents. This applies also to International Orders where any Customs information to eg USA is of the material used in the product not the product itself.
Returns and Exchanges
Our policy is to have happy, satisfied customers. If the product is unsuitable, contact us with in 48 hours of receiving the item. At that time we will issue you a RA (Return Authorization) number and inform you of the return address. All customers doing an exchange are responsible for a $7.00 reshipping fee.
Returning Breast Forms
Be sure you want to keep the forms before you use the tapes or apply an attachable forms.
Forms must be clean
Forms boxes & cradles, must be in original condition.
Forms must not have been previously attached.
Envy Body Shop must be contacted within 48 hours of receiving the forms if they are unsatisfactory.
All accessories that are included with forms must be returned unused. Any missing items will be charged to your account.
When we receive the product that you are returning, you will receive a full refund minus the original shipping costs and a restocking fee of 20% for returns including breast forms.